Case Studies in Organizational Communication 1 (The Guilford Communication Series #1) (Paperback)

Case Studies in Organizational Communication 1 (The Guilford Communication Series #1) By Beverly Davenport, PhD (Editor) Cover Image

Case Studies in Organizational Communication 1 (The Guilford Communication Series #1) (Paperback)

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This is book number 1 in the The Guilford Communication Series series.

Using a descriptive approach to illuminate the topic, this volume presents accounts of how organizational life is accomplished communicatively in a variety of retail, manufacturing, public service, and newspaper organizations. The cases in this book focus on the ways in which communication creates and maintains organizational realities, with some demonstrating how communication can hinder organizational functioning and others highlighting creative and positive uses of different communication practices. Providing a view of organizational life that reflects the experiences of those who have not only observed, but taken part in its functioning, this volume is unique in the breadth of issues covered, the variety of methodological choices used in gathering data, and the focus itself.
Beverly Davenport Sypher, Ph.D., is Associate Professor of Communication Studies at the University of Kansas where she teaches and does research on organizational communication. In 1987, she was a Distinguished Visiting Fellow at Chisholm Institute of Technology in Melbourne, Australia, and in 1985 she was named a University of Kentucky "Great Teacher." Her research focuses on communication and communication related abilities and their relationship to individual success at work. In addition to the evaluation research at IBM as discussed in this volume, she has also worked on communication projects at CIGNA Corporation, Corning Glass, General Electric, and various nonprofit, governmental, and health-related organizations.
Product Details ISBN: 9780898622874
ISBN-10: 0898622875
Publisher: The Guilford Press
Publication Date: March 23rd, 1990
Pages: 326
Language: English
Series: The Guilford Communication Series
"At long last, a yawning gap in our literature is being filled with the publication of CASE STUDIES IN ORGANIZATIONAL COMMUNICATION....The cases are consistently fascinating and always provocative. By exhibiting the enormous complexity of human communication events in the organizational setting, they invite the reader to abandon simplistic notions and to engage in some mind-bending analysis. Now that this book is available, I can hardly conceive of offering a basic course in which it is not required reading, whether as a text or a source book."-- W. Charles Redding, Ph.D. Purdue University